My pole broke. How do I get a new one?

What is your return policy or warranty?

 Our Sportz tents come with a one year warranty against manufactures defects.

Please follow these steps in order to make a successful return of your product.

1. Call 1 800 567 2434 to obtain a return authorization number.

2. Repackage and ship product to

Napier Enterprises
2315 Whirlpool Street, Suite 161
Niagara Falls, NY
14305.

A copy of your receipt or proof of purchase must be included with your return.

**Tent must be dry and have all the necessary parts in the tent bag.**
We have no control over wear and tear so therefore we will not honor any warranty on this issue.

After warranty confirmation Napier Enterprises will return to you a repaired or replacement product. Items which do not qualify for warranty will be returned. Please contact us at 1-800-567-2434 to obtain a return authorization number BEFORE returning merchandise.

For a broken pole, please see FAQ

"My pole broke. How do I get a new pole?"

Will the SUV tent fit on my full-size SUV that has barn doors?

If your vehicle has barn doors we recommend the Full-size SUV tent.

Yes, providing the circumference around the truck and cap is not more than 19.5'.

How do I know what size mattress to buy?

• For a full-size truck : double mattress
• For a compact truck: twin mattress
• For the SUV tent: queen mattress

How do I know what model of tent to order for my truck?

 Measure from the back of the truck cab to where the tailgate begins. DO NOT INCLUDE THE TAILGATE IN THE MEASUREMENTS. Cross reference with available in the product menu. If you are still unsure, email help@4x4trucktents.com and provide the make, year and model of truck. A response will be sent to you within 24 hours.

How can I make sure that my tent is the most water resistant it can be?

We recommend that you apply a seam sealer to all seams. This will provide for added water resistance.

What is the height of Sportz® Truck Tent III?

Can I drive with the tent set up in the truck?

NO, IT MAY CAUSE PERSONAL INJURY OR DAMAGE TO YOURSELF AND YOUR TRUCK. WARRANTY IS VOID IF TENT IS ERECTED WHILE DRIVING.

Will the tent fit with a bed liner?

Yes, the tent will fit with a sprayed or prefabricated liner or without a bed liner.

Will the tent fit with roll bars?

No, roll bars must be removed in order for the tent to fit snuggly on the truck bed.

Can I reach into my tent from the slider window in my truck?

This is not possible, but the NEW Sportz® III Tailgate Tent does have a sleeve for cords to go from inside the tent to inside of the cab.

Can you fit the tent over a bed toolbox?

 Yes it can. We recommend placing the tent over the whole toolbox to minimize the amount of rain that can come inside the box.

Can you fit the tent over bedside railings?

Yes, if the railings are less than 3" tall. Any other railings would have to be taken off.