TRUCK TENT CARE TIPS
To further the life of your truck tent the following care suggestions are recommended:
1. NEVER ROLL UP OR PACK AWAY A WET TRUCK TENT. THIS WILL CAUSE MILDEW. MILDEW WILL DESTROY THE COTTON THREAD USED IN YOUR TENT SEAMS.
2. Store your tent in a dry place.
3. Avoid spraying insect repellent, hair spray, etc., inside or near your truck tent, as they may be harmful to the tent fabric and cause leakage. Acids and caustic solutions can damage nylon. This includes leaking flashlight batteries, ascorbic acid in fruit juices, etc.
4. Cleaning your truck tent. Hand wash with a sponge, using soap such as Ivory flakes. Never use washing machine or detergent as they may damage the seams or the coating.
5. Condensation. The human body gives off a considerable amount of moisture during the night. If this moisture cannot escape from the truck tent, it will condense on the inner surface and make it wet. Condensation droplets may drop off, which may appear like leakage or misting. THIS DOES NOT MEAN THAT THE TRUCK TENT LEAKS. If your door flap and windows are left open or partially open, this condition will reduce itself.
6. This material has been scientifically treated with the finest water resistant chemicals. However, under severe weather conditions, some water may penetrate. We suggest using a fly to keep you cool and dry.
7. Warranty. All tents are guaranteed against defects in material and workmanship only. No tents are to be returned for repairs or credit without prior authorization from the manufacturer. Your tent warranty is valid for 1 year.
8. The nylon material in your truck tent has been treated with ultra violet inhibitor. However, prolonged exposure in the sun will affect the strength of the material.
9. If zippers stick, lubricate with silicon. Never force a zipper that has material caught in it, as this will bend the slider and prevent the zipper from closing. Continual use in a sandy environment can cause a slider to erode and fail to close the zipper.
WARNING: ____________ VEHICLE MUST REMAIN STATIONARY WHILE THE TENT IS ERECTED IN THE BED OF THE TRUCK
WARNING: ____________ KEEP ALL FLAME AND HEAT SOURCES AWAY FROM THIS TRUCK TENT FABRIC
NOTE: ________________ THIS TRUCK TENT IS MADE WITH FLAME RESISTANT FABRIC. IT IS NOT FIREPROOF. THE FABRIC WILL BURN IF LEFT IN CONTINUOUS CONTACT WITH ANY FLAME SOURCE.
A TENT IS NOT WATERPROOF, IT IS WATER REPELLANT
Warranty Procedures: Should this product require service within the first 30 days after purchase, Napier strongly recommends that you return the product to the place of purchase for replacement. Please note this 30-day replacement period may be subject to the limitations of the return policy that has been established by your retailer, may not be available at your retailer, or may be for a different period of time as established by your retailer. Your retailer may allow exchanges past this 30-day period. Should this be the case, Napier strongly recommends that you return the product to the place of purchase for replacement. To Obtain Service Under the Terms of this Warranty: In the event you are unable to obtain a replacement product from your retailer, please do the following:
1. Send a copy of your original sales receipt showing original purchase date, along with your mailing address and a note describing the nature of the problem to:
Napier Enterprises
Warranty Processing
2315 Whirlpool St. Suite 161
Niagara Falls, NY 14305
DO NOT RETURN PRODUCT TO THIS ADDRESS!
2. You will receive a return authorization number within 7-12 business days from the date your return request is received if it is determined that there is a basis for a replacement product. The return authorization form you receive will list the return procedures, applicable charges, if any, and the correct shipping address for the returned product.
Product Support Hotline: For questions on the use of this product call 800-567-2434, Monday through Friday between the hours of 9:00am and 5:00pm EST. You can also e-mail Napier at customerservice@napierenterprises.com. Allow one to two weeks for e-mail response.